UIT Alert: UHS Sugar Land & Cinco Ranch Service Disruption

    Current Status

    ResolvedResolved - UHS Sugar Land and Cinco Ranch

    Resolution Statement

    Actions and Root Causes

    

    Affected Services

    • UH Wired network
    • UHSecure Wireless network
    • UH Wireless network

    Event Updates

    DisruptedUHS Sugar Land and Cinco Ranch
    November 13, 2015 , 2:10 AM

    Both UH system campuses are operating on their backup network service.


    ITAC, in coordination with administrators and support staff, has developed the following impact assessment:


    A fiber optics cut in the primary service line is being repaired by cabling contractors. Estimated Time of Resolution 6:00.

    ResolvedResolved - UHS Sugar Land and Cinco Ranch
    November 13, 2015 , 5:00 AM

    The primary network connections serving system campuses UH Sugarland and UH Cinco Ranch have been restored.